Microsoft has been vigorously inspecting Xbox 360 consoles sent in for repairs in Taiwan which has resulted in the usual turnaround time of seven days being extended to as long as one month since October, according to retail channels in Taiwan.
The sources commented that the tighter inspection was motivated by a need to see if game consoles have been illegally modified to use pirated games and a need to screen consoles which really need repair. However, consumers are increasingly becoming discontent with the tighter attitude towards after-sales repairs, the sources pointed out.