Posted By: wraggster
via kotaku
This is awful charitable of Microsoft:
If, for any reason, you have a damaged Microsoft® Xbox 360™ disc and like to replace it, please review the information below.
The "information below" basically says if you own a first-party 360 game that's been damaged, "for any reason", you can send it in and get a new copy sent out to you in 4-6 weeks. "Any reason". Right. Kids, this is as much of an admission as you're going to get from MS that their games and/or system updates are borking your discs.
Sound easy? Nothing is easy when we're talking 360 customer support. Nope, it'll cost you USD$20. For real. [sigh]
Be sure to take advantage of this generous offer though, it's for a limited time only.