Microsoft acknowledges issues with wireless 360 headset

December 13th, 2006, 21:18 Posted By: wraggster

Microsoft took another step towards high-tech when it released the Xbox 360 Wireless Headset in early November. The new headset not only eliminated wires, it also promised improved sound quality and less latency over the wired headset.

Unfortunately, the wireless headset has also had its fair share of problems, including cutting out during fragfests and issues with interference. Microsoft is aware of these problems, and is currently looking towards a solution.

On Gamerscore Blog, the Web site run by the Microsoft Games Global Marketing Team, one member posted the following alert from the Xbox Accessories team:

"We have received feedback from some customers that they have experienced issues while using the Xbox 360 Wireless Headset, including difficulty syncing the headset to the controller, reception interference and audio sensitivity when playing action-packed games like Gears of War. We are committed to providing the highest quality accessories for Xbox 360 and would like to assist in troubleshooting and resolving those issues, whether by replacing or repairing the units under warranty."

Microsoft recommends that any gamers having issues with the wireless headset call the Xbox technical support hotline at 1-800-4-MY-XBOX.

The Xbox 360 Wireless Headset retails for $59.99.

via gamespot

There are 0 comments - Join In and Discuss Here