European commission investigates XBOX 360 failures

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European commission investigates XBOX 360 failures

June 2nd, 2007, 00:02 Posted By: Triv1um

Via Game Blorge

It seems that Microsoft can’t catch a break these days what with Vista still failing miserably and apparently so are XBOX 360’s. Now don’t get me wrong, I own a XBOX 360 and I’ve had it for about a year with ZERO issues. There are those XBOX 360 owners that are perfectly happy (like me) and there are others who have gone through five or six units and even then all their issues are not fixed. We’ve talked about that before. And now, the Netherlands and the European Commissioner for Consumer affairs wants answers and wants them now.

I don’t know how widespread the problems mentioned in the US or other markets are but it seems the European market is having a problem with broken hard drives and scratched DVDs. The DVD scratching problem occurred briefly here in the US. Now this may be going out on a limb but could it be that Microsoft has pawned the flawed consoles off on other markets while at the same time fixing some of the issues in the US market?

There are upwards of 1,000 complaints from the Netherlands alone which is going up every day. The commissioner not only wants answers from Microsoft Europe but from other markets as well and a bulleted list of all issues and problems known in those markets.

Unfortunately for the commissioner she cannot order a forced recall on the XBOX 360 and I’m no expert on European laws or the Netherlands for that matter but surely if this is the case, something can be done besides going through broken XBOX 360 after broken XBOX 360.

The Inquirer found a mostly English interview with the commissioner which can be heard right here.

For more information and downloads, click here!

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