US telly therapist Dr. Phil has heard how Microsoft is not doing enough to combat racist bullies on Live.
On the show this week, concerned and irate father Terry told viewers he had been called a "monkey" and been threatened with lynching when playing on the service.
Worse for Terry is having to prevent his children from using the console online in an effort to shield them from the abuse.
But despite the atrocious comments made by spotty boys in their underpants, Microsoft needs at least 10 complaints about a particular customer before it does anything about it, says Terry. And Terry is not happy.
As a result of the show, Terry had a Microsoft investigator assigned to him to check it all out and Dr. Phil called the anonymous abusers bullies.