Halo house Bungie tells Next-Gen that it is working on something super-secret to rectify a situation that saw the Xbox 360 repair service wipe the nostalgia from one fan's console. You can't say that Bungie doesn't look out for its fans.
The Next-Gen blog posted a story recently about an Xbox fan whose Xbox 360 had been signed by key Halo and Xbox figures over the course of about two years. That Xbox 360 encountered the dreaded Red Ring of Death, and the Xbox fan, "Nathaniel," had to send it in for service.
And even though a service rep assured him on the phone that the signatures would be intact upon return of the console (and the fact that he included a letter clearly stating the console's importance), the Xbox 360 came back wiped virtually clean, with just a few black smudges left from the ink that adorned the console.
But now Bungie is ready to take action.
"Something is already 'afoot' within Bungie to help our community member in need," Bungie community director Brian Jarrard told Next-Gen on Monday. "Our team and the community as a whole is rallying to help fix this unfortunate situation. It's been awesome to see such an outpouring of sympathy and support from our community. We can't replace the exact item that was lost but, but we should come very close."
Jarrard is still keeping Bungie's plans under wraps but one can imagine what kind of consolation prize a studio of Bungie's influence and financial stature could provide.
"I think when it's all said and done, justice will prevail," said Jarrard.