February 14th, 2007, 11:47 Posted By: Darksaviour69
Watchdog reports on the 3 red lights of death problem with Microsoft's Xbox 360.
Microsoft responds to Watchdog's report
In an official statement issued to GamesIndustry.biz, Microsoft said that the "vast majority" of Xbox 360 owners have had an "outstanding experience" with the console.
But the platform holder went on to concede: "That being said, we have received a few isolated reports of consoles not working as expected.
"It's important to note that there is no systemic issue with Xbox 360 - each incident is unique and these customer inquiries are being handled on a case-by-case basis."
Microsoft has not revealed details of how many Xbox 360 units have been found faulty, but did state that the return rate is "significantly lower" than the CE industry average of between 3 and 5 per cent.