Reader Grant says that his gamer tag "theGAYERgamer" was recently banned by Xbox Live. He hoped that a call to customer support would sort things out but all he received was a confusing explanation from an Xbox Live supervisor. According to the supervisor, it wasn't that she found the name offensive, but it was the "greater Xbox community" that found it offensive.
We think you deserve a better explanation than this. Despite what this Xbox Live CSR told you, we're not convinced that it's the "greater Xbox community's" job to classify offensive material. At best it sounds like this "supervisor" was trying to pass the buck. At worst, it's downright homophobic discrimination. Would "theHETEROgamer" also be banned?